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Money Back Guarantee

Didn’t get the item you ordered? Get your money back!

KreziCart Money Back Guarantee applies to everything on our site. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.

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Contact Your Seller

If an item hasn’t arrived or isn’t as described, go to Order, select the item in your purchase history, and contact your seller.

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Not resolved? Let us know.

If you’ve talked to your seller and the issue still isn’t resolved after three business days, contact us.
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We’ll get your money back and Fast!

Well resolve your issue within 48h!

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