Easy as 1, 2,3
Create a return request
Return after Authorization
Once your claim is validated, we will provide information about what is next.
Once we receive your returned item, we will inspect it and process your refund within 7 business days into the payment method you used.
Depending on the seller’s return policy, we may put you in touch with them directly.
Items not eligible for Returns
Products that is damaged due to misuse.
Used bed sheets, Jewelry, inner wear, lingerie and socks.
Used products in beauty, health and personal care category.
Books and CDs
Product with tampered or missing serial Universal Product Code numbers (UPC).
Products that have been altered from their original or opened by an authorized personnel without permission.
Enjoy an easy return and refund online policy
You can return all eligible item(s) within 7, 15 or 30 days dependent on the vendor rules on KreziCart.
Prepare the item
Place the item in its original packaging, including any accessories, tags, labels, gift.
Return the item at our selected location or we can pick up the item from you depending on your location within 1 – 4 days.
Return the item to the address given by the seller. Depending on the seller, you might have to pay for the shipping fees.